Shipping policy

Last Updated: August 1, 2026

Thank you for shopping with Venkador. We are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday) after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • France: 2–5 Business Days
  • European Union: 4–8 Business Days

Delivery estimates are provided as guidelines and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs

Shipping fees are calculated during checkout based on your delivery location.

Free shipping may be offered during promotional periods or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Incorrect Address

Please ensure your shipping address is correct before completing your order.

Venkador cannot be held responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Email: support@venkador.com

Phone: +33 7 51 05 48 54